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Quality Emergency Care

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Why Choose Us?

Navigating healthcare in a foreign country like Colombia can be challenging, especially with all the language barriers and cultural differences. Urgent Care Colombia provides professional healthcare services for expats visiting Medellín, Bogotá, Cartagena, Bucaramanga, Pereira and any other beautiful cities in Colombia. Whether you are up on the warm coast enjoying the beach in Santa Marta, or down the Amazon exploring the lush forest in Leticia, we got you covered! Our proficient English-speaking team ensures clear-cut communication, making your healthcare experience as smooth as a conversation back home. We provide online consultations to ensure you always have expert medical advice, no matter where your Colombian adventures take you. For immediate assistance, in-person consultations are also available. Check out our map of professionals positioned throughout Colombia, they’re ready to provide prompt care.

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Our Packages

Telehealth Appointment
Telehealth Appointment
Time: 30 min consult
  • Asses Symptoms
  • Diagnosis
  • Treatment Plan
  • Prescriptions
Home Visit
Home Visit
Time: 45 mins consult
  • Physical Examination
  • Take Vitals
  • Administer Medications
  • Wound Care
  • Drug Overdose Care
  • Prescriptions
Office Visit
Office Visit
Time: 30 mins consult
  • Physical Examination
  • Administer Medications
  • Wound Care
  • Prescriptions

TestimonialsFeedback From Our Patients

Our MissionExcellence in Medical Services With Passion for Patient Care


Colombia’s diverse thermal floors and flora contribute to a wide array of allergies across the country. Studies have shown that allergic rhinitis is the most common allergy in the Andean region. Medellín, the city of the eternal spring, has 30% of young adults dealing with allergic rhinitis due to a large amount of atmospheric pollen and spores in the urban area only. Coastal plain regions, on the other hand, deal with mold allergies due to high humidity in the air. 

Food allergies also pose a concern. The coast’s rich seafood culture plays a significant role in traditional dishes. Ceviche, coconut stews, and fried fish are delicacies of the region that might contain allergens that could trigger adverse reactions, especially if you’re unfamiliar with seafood. Exotic fruits and vegetables from different areas are also linked with allergic reactions.

Understanding these varying allergies is crucial for both residents and visitors, enabling effective management and informed decisions when exploring Colombia’s remarkable landscapes and culinary delights. If you suspect allergies, schedule an appointment with us now. Our healthcare professionals will diagnose you, provide prompt medication for your specific case, and follow up to ensure the treatment works thoroughly for you.

Cold & Flu

These are the most common respiratory illnesses in Colombia and are often influenced by the diverse climate and weather patterns across different regions of the country. There is a phenomenon called La Niña, which manifests as an increase in rainfall in the Andean, Caribbean, Pacific regions, and Eastern plains. This phenomenon fluctuates around the year and is responsible for affecting health nationwide. However, in highland cities like Bogotá, Medellín, and Cali, where temperatures can fluctuate more significantly, the risk of catching cold and flu tends to be higher during the cooler months.

Common cold and flu symptoms include a runny or stuffy nose, sneezing, coughing, sore throat, body aches, and sometimes fever. We recommend maintaining good hygiene practices during a cold and flu outbreak and in your daily life to avoid any further complications. Frequent hand washing, covering sneezes and coughs, wearing warm clothes accordingly, avoiding contact with sick individuals, and taking vitamin C are some of our recommendations for maintaining good health during the flu season. 

Expats, visitors, and digital nomads, please stay informed about local weather patterns, adjust your habits accordingly, and maintain good hygiene to help reduce your risk of falling ill. If you are experiencing cold or flu symptoms, seek medical help immediately. Schedule your appointment now with Urgent Care Colombia and get professional assistance promptly.


Cough is a reflex of your body when there is an irritation of your throat or airways. It is usually harmless, but consider consulting our healthcare professionals if it’s persistent. Although cough is a symptom of many illnesses, it can also be a symptom of altitude sickness, a common physical distress in expats and visitors. 

Bogotá is the third-highest city in the world, with an altitude of 8,660 meters above sea level. For newcomers, this altitude level can cause altitude sickness or, as known in Spanish, “soroche.” This physical distress affects many expats and travelers, especially those with certain respiratory diseases and other health conditions. Some symptoms of soroche are shortness of breath, headache, cough, dizziness, nausea, irritability, amongst others. 

 Another reason for an unexpected cough could be asthma, bronchitis, pneumonia, or exacerbation of pre-existing respiratory diseases. If you present a persistent cough, consult one of our professionals now, receive proper treatment, and continue discovering the wonders of Colombia. 

Ear Pain & Infections

Ear pain is a condition that you cannot simply ignore. The throbbing pain inside your head can turn your day off easily. Usually, patients can relieve the pain using a moist warm compress. Some studies have concluded that 85% of ear pain cases disappear spontaneously. However, if the pain is persistent and the cloth usage increases, it might be a case of acute otitis media, in simple terms, an ear infection. It is generally associated with cold/flu and manifests with dizziness, pain, ringing or pressure in the ear, headache, and even runny nose.

At Urgent Care Colombia, we know that cities like Bogotá, Cartagena, Medellín and other main cities are quite noisy. We highly recommend wearing ear protection not only in the city, but also when entering the sea. Your ear health is important for us, we understand the challenges that come with managing acute otitis media, a common ear infection that can cause discomfort and distress. Our dedicated team of healthcare professionals is here to provide expert guidance and support online. From assessing symptoms and offering appropriate pain relief strategies to monitoring your progress, we tailor our care to your specific needs.

Food Poisoning

Bad eating habits also have a toll on the health. Gastrointestinal diseases are a significant health concern in Colombia, reflecting both the country’s diverse cuisine and varying levels of sanitation. According to the National Institute of Health, there are around 12 million viral gastroenteritis (stomach flu) cases yearly. Anyone can catch the stomach flu by drinking contaminated water, having contact with sick individuals, or not washing hands properly. We advise you to keep good hygiene, buy bottled water and be cautious when consuming street food to minimize the risk of contracting these diseases.

In the Caribbean and pacific region, food poisoning is very common amongst tourists and expats. Although this is very concerning at first, you won’t believe how often this happens. We understand the challenges of diving into culinary delicacies when exploring Colombia. Our professionals have wide experience providing attention and relief for this common stomach issue. We run tests and ensure that your body will receive the medicine properly. Trust us to be your partner in managing your health so you can focus on living life to the fullest.


Headaches are a common concern for people living in or visiting Colombia. Factors such as changes in altitude, climate, or dietary adjustments can trigger headaches. Additionally, exposure to new environmental factors or stressors may contribute to headache occurrences. Colombia’s diverse landscapes include high-altitude areas like Bogotá, which can lead to altitude-induced headaches. Gradual acclimatization and proper hydration can help prevent these headaches. Sudden shifts in weather patterns, common in Colombia’s varied climate zones, may trigger headaches. Whether it is the scorching hot climate in Cartagena, Santa Marta and the caribbean coast in general or the chilly air in Bogotá, down in Pasto and other high points of Colombia, a headache can make an appearance when you least expect it. Other causes of headache are stress, tension, and changes in air quality. 

If you are experiencing an unexpected headache in Colombia, consider the following self-care measures: Drink plenty of water, especially in high-altitude areas, identify and avoid headache triggers, such as certain foods or environmental factors. If the headache persist, Urgent Care Colombia is ready to help. We understand the stress of getting sick abroad, which can cause more headache, but our medical professionals are here to find the source of your issue and provide patient-focused care.


Hormone Management

Hormone imbalances can significantly impact your well-being, even more when you’re adjusting to a new environment. Urgent Care Colombia offers hormone testing services to choose the best treatment for you. We focus on three hormone therapies:

Bioidentical Hormone Replacement (BHRT):
BHRT involves using hormones that are chemically identical to those naturally produced by your body. These hormones are derived from plant sources, and they are designed to mimic your body’s natural hormones closely. begins with a thorough assessment of your hormone levels through blood tests and symptom evaluation. Once the deficiencies or imbalances are identified, we create a custom hormone treatment plan. BHRT can be administered through various forms such as creams, gels, patches, or even oral medications. The goal is to restore hormonal balance and alleviate symptoms.

Hormone Replacement Therapy (HRT): It is commonly used to address hormonal imbalances, particularly in individuals experiencing symptoms related to menopause, andropause, or hormonal deficiencies. We use genetically modified hormones to emulate estrogen and progesterone, the most essential hormones in women’s cycles. These can be administered through different methods, including oral pills, patches, injections, and creams. 

Hormone Pellet Therapy: This unique approach to hormone management involves the insertion of tiny hormone pellets under the skin, typically in the hip area. These pellets release bio-identical hormones gradually over several months, providing a steady and consistent hormone supply. This method eliminates the need for daily hormone administration as it dissolves slowly in the body, releasing hormones as needed. 

Maintaining hormonal balance is crucial for your overall well-being, and Urgent Care is here to support you on your journey to optimal health. If you want to know more about hormone treatment, contact us and set an appointment now.

Insect Bites

Colombia is very diverse and beautiful, which makes it the beloved home to a variety of insects that may leave you with itchy, painful, or irritated bites. Some of the most common culprits include mosquitoes, sandflies, ticks, and ants. These insects can be found in different regions of Colombia, depending on the climate and habitat.
Sandflies are very common in Minca, up in the Caribbean north. So you’d like to put some insect repellent on before exploring the forest. These tiny bugs are also common in areas like Guatapé, a lakeside town to the east of Medellín, and their bite leaves bleeding spots and blisters afterwards.

For mild insect bites, consider taking instant action by washing the area to reduce risk of infection, apply a cold compress to reduce swelling, and use over-the-counter creams containing hydrocortisone. While most insect bites are harmless and resolve on their own, some individuals may experience more severe reactions or allergies. If you notice signs of an allergic reaction, such as difficulty breathing, swelling of the face or throat, or widespread hives, contact Urgent Care Colombia right away, we are ready to provide assistance.

Medication Management

We understand the importance of ensuring your health and well-being while in a new country. If you require medicine specific prescription medicine, Urgent Care Colombia can help with that. Following the norms stated by the Ministry of Health in Colombia, we will perform a medical assessment and prescribe the medicine you need in Spanish. 

Pain: Pain medications, also known as analgesics, are prescribed to alleviate pain and discomfort. They can be classified into different categories, including non-opioid pain relievers and opioid painkillers. It’s essential to use these medications responsibly and under the guidance of a healthcare provider.

Behavioral: We prescribe this type of medication to treat conditions like  attention-deficit/hyperactivity disorder (ADHD), anxiety disorders, and mood disorders. These medications can help stabilize mood, improve focus, and reduce symptoms associated with these conditions.

Antidepressant medication: Antidepressant medications are commonly prescribed to manage depression and some anxiety disorders. They work by affecting neurotransmitters in the brain to improve mood and emotional well-being.

The choice of medication and management approach depends on your specific health condition, medical history, and individual needs. Our team of experienced healthcare professionals at Urgent Care Colombia is dedicated to helping you make informed decisions regarding your medication management.

Pink Eye

Pink eye is a common eye condition in Colombia and the whole world. It’s characterized by inflammation of the conjunctiva, the thin, clear tissue that covers the white part of the eye and lines the inside of the eyelid. Pink eye can be caused by various factors such as allergies, exposure to unknown chemicals, extensive contact lens use, bacteria and other types of infections. 

There are three types of pink eye: viral conjunctivitis, bacterial conjunctivitis and allergic conjunctivitis. If you present redness in the white part of the eye, watery or itchy eyes, gritty or burning sensation, swollen eyelids and yellowish discharge, you may have caught pink eye. 

According to the WHO, eye conditions, such as infections and visual deficiency, are wide spread issues that aren’t treated enough – especially in medium-to-low income countries. Pink eye can be highly contagious, so taking preventive measures is essential, especially if you’re in close contact with others. Reduce your risk of catching pink eye by washing your hands frequently, avoid touching your eyes and sharing personal items. If you have any concerns about pink eye or any other eye-related issues, please don’t hesitate to contact us, our experienced healthcare team is here to provide expert eye care and guide you through the diagnosis and treatment process

Sore Throat

A sore throat, or “dolor de garganta” in Spanish, is a common symptom of various conditions, ranging from viral infections to environmental factors. Colombia’s diverse climate, which ranges from tropical to temperate, can play a role in the prevalence and triggers of sore throats in different regions. 

In cities like Bogota and Pasto, which are located at high altitudes, the air tends to be cooler and drier. This climate may contribute to throat irritation and soreness, particularly for newcomers adjusting to the change in humidity. Colombia’s coastal and Amazon regions, on the other hand,  have a tropical climate with higher humidity levels. Here, sore throats may be more common due to increased exposure to allergens, mold, and higher temperatures, which can facilitate the growth of bacteria and viruses.

Skin rashes and infections

Studies show that skin infections are one of the main reasons for consultation in travelers abroad. The diversity of environmental factors can lead to various skin problems, and we know that Colombia has a lot of diversity in climate and insects. The most common causes of dermatologic problems are insect bites, and  some of these can become serious if not treated properly.

Let’s see the most common types of skin rashes and infections (dermoses) in Colombia:

Heat Rash: High temperatures and humidity levels in some regions may cause sweat ducts to become clogged, resulting in heat rash, also known as “prickly heat.”

Fungal Infections: Tropical climates can promote the growth of fungi, leading to conditions like athlete’s foot and ringworm.

Insect Bites and Allergic Reactions: Exposure to local insects and allergens may trigger skin rashes and itching.

Bacterial Infections: Skin can become vulnerable to bacterial infections due to cuts, scrapes, or exposure to contaminated water sources.

Contact Dermatitis: Allergens in plants, such as poison ivy or certain fruits, can cause contact dermatitis when they come into contact with the skin.

If you have any concerns about your skin while visiting Colombia, schedule an online appointment now, our professionals will review your case and give proper recommendations.

STD Testing

Sexual health tends to be overlooked due to stigma and miseducation, but the reality is that STDs can affect anyone, and their prevalence isn’t limited by geography. At Urgent Care Colombia, we emphasize the importance of STD testing wherever you are. 

According to the Ministry of Health, 10 Colombians are diagnosed with an STD every hour, mostly HPV, syphilis, HSV and gonorrhea. When it comes to HIV, Medellin is the city with the highest number of diagnosed cases.

Urgent Care Colombia provides the following STD testing services:
HSV-1 & HSV-2 (Herpes)
HIV (Human Immunodeficiency Virus)
HPV (Human Papilloma Virus)
Hepatitis (A,B,C)
Molluscum contagiosum

By providing accessible and confidential testing options, we encourage everyone to get tested even if they don’t suspect of contracting any disease. Many STDs may not show immediate symptoms, testing helps detect infections early, preventing complications and further transmission. Being aware of your STD status not only helps you take action on time, but also allows you to protect your sexual partners from potential infection while your sexual health remains top priority.  

Urgent Care Colombia offers discreet and reliable STD testing services. We understand that privacy is essential, and our experienced healthcare professionals prioritize confidentiality. Our accessible testing options ensure that you can take control of your sexual health during your stay in Colombia.


UTI is defined as bacterial invasion, colonization, and proliferation of the urinary tract. This infection is very common and many factors like climate and lifestyle can influence the prevalence of UTIs in different regions. The most common bacteria that causes the infection is Escherichia coli.

UTI symptoms may include a frequent urge to urinate, a burning sensation during urination, cloudy or bloody urine, and discomfort in the lower abdomen or back. To reduce the risk of contracting an UTI, we recommend staying hydrated, always wipe from front to back after using the toilet to prevent bacteria from the anal area from entering the urethra, urinate after intercourse and limit your consumption of irritants like caffeine, alcohol, and spicy foods.

Don’t hesitate to contact us for diagnosis and treatment if you experience UTI symptoms during your stay in Colombia. Your health and comfort are our priorities, and we’re here to assist you every step of the way.

Wound Care

Injuries can happen anytime, anywhere. Colombia’s diverse terrain, ranging from bustling urban areas to remote natural landscapes, can present various risks. Proper wound care is essential for preventing infection, minimizing scarring, and promoting a speedy recovery. 

Types of wounds we treat:

Stitches: We perform this suture technique to close wounds, allowing it to heal properly. The procedure consists of piercing together the edges so that skin and other tissues can fuse back together. Stitches are typically used for deep wounds, lacerations, and surgical procedures.

Surgical staples: Surgical staples are metal clips used to close surgical incisions or deep wounds that are too complex to close with traditional stitches. They provide a secure closure and are often used in procedures where a quick closure is necessary. 

Minor burns: These can result from accidents involving hot liquids, steam, or contact with a hot object. These burns are usually first or second-degree burns and can cause pain, redness, and blisters.

An infected wound represents a large risk – even if it’s minor. At Urgent Care, we diagnose your wound, treat it promptly and provide emergency medicine as needed. 

Yeast Infections

Yeast infections, also known as candidiasis, are caused by an overgrowth of the Candida fungus. Factors such as climate, diet, and lifestyle can contribute to the prevalence of yeast infections in different regions of Colombia.

The most common yeast infections in Colombia are candidemia, vulvovaginal candidiasis,candida peritonitis and oral candidiasis. These infections often occur when there is an imbalance in the body’s natural microbiota, allowing Candida to multiply. 

Yeast infection symptoms can include itching, burning, redness, and a thick, white discharge. Urgent Care Colombia recommendations to reduce the risk of infection: keep genital area clean, avoid hard soaps or douches, wear cotton underwear and consume your daily probiotics.

If you suspect a yeast infection, it’s essential to seek medical attention. At Urgent Care Colombia, we provide accessible and confidential healthcare services, including diagnosis and treatment for yeast infections. Early treatment can help alleviate symptoms and prevent the infection from worsening.

Meet Our Team

Dr. Luisa Mejía
General Practitioner

Globally harness multimedia based collaboration and idea-sharing.

Dr. Adolfo Cabarcas
Functional Doctor

Globally harness multimedia based collaboration and idea-sharing.

Dr. Maria Requel
General Practitioner

Globally harness multimedia based collaboration and idea-sharing.

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For Appointments
+57 310 8349187 andrew@urgentcarecolombia.com
Working Hours
Monday - Sunday: 7 AM to 8 PM
Main Location
Cra. 43A #1 Sur-100, El Poblado, Medellín, Colombia